FREQUENT ASKED QUESTIONS
How do i place my order?
How do I confirm my order?
How long does it take to process my order?
Does Bizcard provide artwork proof checking services?
What file format should i use to save my artwork?
For all our products, we accept the artwork in:
– adobe illustrator (ai)
– adobe acrobat document (pdf)
How do i send my artwork?
Can i order my business card in other sizes?
Yes. we provide custom size.
Maximum size 90mm x 54mm / Minimum size 40mm x 40mm
Will the color of my printed product match 100% to the original color of my artwork?
Can I change my design after submission?
How do i pay for my order?
For Cheque, cash deposit and 3rd party fund transfer: Payable to Deckart Design :
Maybank – a/c number 114 245 123 751
Please send your bank in slip to us firstname.lastname@example.org
Will i get an official receipt for my order?
You will be issued an invoice in pdf format.
Will i have to pay for the delivery of my goods?
We provide free delivery to any registered address in West Malaysia. you only pay for printing
How will you deliver my goods?
All goods are delivered by our appointed courier services.
Which areas does your delivery service cover?
Our appointed courier service provider delivers to all states in Malaysia.
Does Bizcard guarantee on time delivery of my goods?
While we are committed to the timely delivery of goods to our customers, we cannot guarantee you 100% punctuality due to factors such as weather, emergencies and the efficiency of the courier service.